Returns & Exchanges

At The Couture Club, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 28-day return policy for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your style journey remains effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all labels and security tags are intact to qualify for a full refund.

• 3.
  Generate Shipping Label

  Choose your preferred courier method through the portal to download and print your prepaid return shipping label.

• 4.
  Drop Off and Track

  Hand your package over to the designated drop-off point and keep your tracking receipt; we will process your refund within 7-10 working days of receipt.